This Privacy Policy describes how Patioslife.com collects, uses, shares, and protects your personal information when you visit or make a purchase from Patioslife.com (the "Site") or otherwise interact with our services (collectively, the "Services"). By using the Services, you agree to the terms of this Privacy Policy.
Changes to This Privacy Policy
Patioslife.com may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised "Last updated" date. Material changes will be communicated where required by law.
How Patioslife.com Collects and Uses Your Personal Information
Patioslife.com collects personal information from you directly, automatically, and from third-party sources over the past 12 months. This data helps Patioslife.com fulfill its contract with you, comply with legal obligations, improve its services, and protect its users.
Categories of Personal Information Patioslife.com Collects:
Directly from You:
- Contact Information (name, address, email, phone number)
- Order Information (billing/shipping addresses, payment confirmation)
- Account Information (username, password, security questions)
- Shopping Behavior (items viewed, cart activity, saved preferences, reviews, referrals, gift cards)
- Customer Service Interactions
Automatically Collected Usage Data:
- Device and browser information, IP address, site interaction data
- Collected via cookies, web beacons, SDKs, and other tracking technologies
From Third Parties:
- Partners such as Shopify and service providers supporting Patioslife.com's operations
- Payment processors (e.g., Stripe, PayPal)
- Marketing platforms and logistics providers
How Patioslife.com Uses Personal Information
- Fulfillment & Account Management: Process orders, deliver products, manage your account, handle returns and exchanges
- Marketing & Personalization: Send promotions, tailor content and ads, provide recommendations
- Security & Fraud Prevention: Monitor for suspicious activity, protect account access
- Customer Service & Improvement: Respond to inquiries, enhance user experience, troubleshoot issues
Cookies
Patioslife.com uses cookies to enable core site functionality, analyze traffic, and personalize content. You can manage cookie settings via your browser. Blocking cookies may impact certain site functions.
For more details, see Shopify's cookie policy: https://www.shopify.com/legal/cookies.
Patioslife.com does not currently respond to "Do Not Track" signals. Learn more at http://www.allaboutdnt.com/.
How Patioslife.com Shares Personal Information
Patioslife.com may disclose your personal information in the following ways:
| Category | Shared With |
|---|---|
| Identifiers, Contact & Order Data | Shopify, Payment Processors (e.g., Stripe, PayPal), Shipping Carriers (e.g., FedEx, USPS), Customer Service Providers |
| Commercial Information | Data Analytics Tools (e.g., Google Analytics), CRM Systems (e.g., Klaviyo), Marketing Partners (e.g., Meta, Google Ads) |
| Technical/Usage Data | Shopify, Advertising Platforms, Analytics Services |
| Geolocation | Advertising Platforms, Analytics Providers |
Patioslife.com does not sell or share sensitive personal information (such as health or racial data) or use it to infer characteristics about you.
Data Retention
Patioslife.com retains your personal information as long as necessary to fulfill the purposes described in this Policy, including:
- Order and transaction data: Retained for 7 years to comply with tax, accounting, and legal obligations
- Account data: Retained for 2 years after account closure unless longer retention is required by law
- Marketing preferences: Retained until you opt out
Security Measures
Patioslife.com takes data security seriously and implements industry-standard measures to protect your information, including:
- AES-256 encryption for stored personal data
- SSL encryption for all transmitted data
- Firewalls and intrusion detection systems
- Restricted internal access controls and regular audits
While no method of transmission or storage is 100% secure, Patioslife.com maintains appropriate safeguards and monitors its systems to protect your data.
Data Breach Notification: In the event of a data breach, Patioslife.com will notify affected individuals within 72 hours, in accordance with applicable data protection regulations.
International Transfers
Your information may be stored or processed outside your country of residence, including in the United States, Canada, and the European Union. In these cases, Patioslife.com uses one or more of the following mechanisms to ensure data protection:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- UK International Data Transfer Agreements (IDTAs) for UK-based users
- Adequacy decisions for countries recognized as providing adequate protection by the EU or UK
- Contractual safeguards with third-party service providers
Your Rights
Depending on your location, you may have rights under laws such as the GDPR or CCPA:
- Right to Access / Know
- Right to Delete
- Right to Correct
- Right to Data Portability
- Right to Restrict Processing
- Right to Withdraw Consent
- Right to Appeal
- Right to Manage Communication Preferences
To exercise your rights, email Patioslife.com at support@patioslife.com. Patioslife.com may verify your identity before processing your request. You may also authorize an agent to act on your behalf.
Patioslife.com does not discriminate against users who exercise their privacy rights.
Children's Data
Patioslife.com's Services are not directed to children under 16, and Patioslife.com does not knowingly collect data from them. If you believe Patioslife.com has, please contact Patioslife.com to request deletion.
Third-Party Links
Patioslife.com's Site may include links to external websites. These are governed by their own privacy policies. Patioslife.com is not responsible for the practices or content of such third-party sites.
Complaints
If you have privacy-related concerns or complaints, contact Patioslife.com using the information below. If unresolved, you may lodge a complaint with your local data protection authority.
Contact Information:
Store Name: Patioslife.com
Company Name: EVERBRIGHT TRADE LIMITED
Company Address: RM 9042, 9/F, BLK B CHUNG MEI CTR 15-17 HING YIP STREET, KWUN TONG, KLN HONG KONG 00000 Hong Kong
Email: support@patioslife.com
Website: https://patioslife.com
Contact: Mia
Tel: +1 (213) 547-8304
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM EST (GMT-5)
If you have any questions, Patioslife.com's team will get back to you as soon as possible. Patioslife.com ships from its U.S. warehouse to ensure efficient service. Patioslife.com aims to respond to all inquiries within 24 hours.
Updated on 17th, June, 2026
